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STDcheck.com Overall Rating: 4.88 Stars

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What is STDcheck.com?

STDcheck.com is an online STD testing service that guarantees privacy throughout the testing process. The company is set up to eliminate the stress that can accompany STD testing. The company is also the only STD testing service that allows minors who are between the ages of 16 and 17 to get tested without parental consent.

Test Prices

The prices will vary based on if a customer wants the 10-Test Panel or an individual test. The 10-Test Panel is available with the HIV RNA Early Detection option for $349.00. Without the HIV RNA Early Detection option, the 10-Test Panel is $219.00. The HIV RNA Early Detection test is available for $175.00. Individual STD tests are priced as follows:

  • Gonorrhea: $89.00
  • Chlamydia: $89.00
  • Hepatitis A, B, and C: $24.00
  • Oral Herpes (HSV-1): $65.00
  • Genital Herpes (HSV-2): $65.00
  • Syphilis: $79.00

Test Process

The process is simple. First, an indiviudal will order one of the tests online or by phone. Next, the customer will choose one of the testing labs to have the test administered. When a customer arrives for testing, the process will only take a couple of minutes. The customer will usually receive his or her test results within one to two business days.

STDcheck.com STD Testing

Advantages of Using STDcheck.com

There are many advantages of using STDcheck.com. The company has received an A+ rating from the Better Business Bureau (BBB) and guarantees an indiviudal maintains privacy throughout the testing process. Here are some advantages of  STDcheck.com reviews:

A 10-Test Panel

STDcheck.com is the only STD testing company that provides tests for every sexually transmitted disease. The company provides a 10-Test Panel, which includes testing for:

  • HIV 1 and 2
  • Syphilis
  • Hepatitis A
  • Hepatitis B
  • Hepatitis C
  • Gonorrhea
  • Chlamydia
  • Herpes 1 and 2

HIV RNA Test for Early Detection

STDcheck.com is the only testing service that offers the HIV RNA Test for Early Detection. This test is approved by the FDA, and can detect HIV RNA in as little as nine to eleven days after exposure. The test is able to identify acute HIV without the existence of HIV antibodies, which makes it the the most precise early detection test available.

Privacy

STDcheck.com takes measures to ensure an individual's privacy. An individual's test results will remain confidential with an identification code, which allows an individual to visit a testing center without having to provide his or her name or complete any paperwork. The company adheres to all HIPAA laws to ensure clients are protected.

Free Consultation With a Doctor

If an individual's test results show a positive result, the company offers a free consultation with one of its doctors. The doctor could prescribe a prescription to treat an STD, which will eliminate the need for a doctor's appointment. During the consultation, the doctor can also refer a customer to a specialist.

All Tests are Approved by the FDA

All the STD tests administered by STDcheck.com are approved by the FDA, which ensure the company follows all state and federal guidelines.

An abundance of Testing Locations

The company also has more than 4,000 testing centers throughout the United States, so an individual may not have to travel far to get tested. There are also certain testing centers that are open on Saturdays.

Customer Service

There are customer service representatives available to answer question through phone, email, or chat. If an individual visits the website, a customer service representative will send a chat message to answer any questions, which can make the process easier.

Well Designed Website

The website is easy to navigate and well designed. There is also a FAQ page that provides helpful answers to individuals who do not want to speak to a customer service representative.

Discreet Billing

The company offers discreet billing to maintain privacy. When an individual's credit card or debit card is billed, the charge on the statement will be from "FPK Services."

Disadvantages of Using STDcheck.com

Within the past three years, there have been twelve complaints filed with the Better Business Bureau against the company, but six of these were closed within the past twelve months. The following explains how many complaints were filed with the BBB against STDcheck.com and what they were for:

  • Six complaints for advertising and sales issues.
  • Two complaints for billing and collection issues.
  • Three complaints for problems with products or services.
  • One complaint for delivery issues.

Cancellation Fee

the company allows individuals to cancel their order prior to having the test administered. Refunds are issued within one to two business days, but there is a 20% cancellation fee. The company does not provide a refund after 21 days, but an individual will be given credit to use for testing at a future date.

STDcheck.com Does not Accept Health Insurance

Another disadvantage is the company does not accept health insurance to pay for the cost of testing, so an individual will have to pay the full amount before the test is administered.

Customer Reviews

Although STDcheck.com received an A+ rating from the Better Business Bureau, there has been negative feedback from customers about the company. However, there are also many customers who have provided positive feedback about STDcheck.com

There were 99 customer reviews filed with the Better Business Bureau, which includes 97 positive reviews and 2 neutral reviews. There were not any negative reviews filed with the BBB about STDcheck.com. There were 98 customers who would be likely to recommended the service and 1 customer who would not recommended the service.